Position Summary...
What you'll do...
Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and
procedures, and providing resolutions for Associates, including proactively seeking out Associate comments and concerns by meeting with
Associates in their work areas.
Initiates, directs, and participates in community outreach programs, and encourages and supports Associates and managers in serving as good
members of the community, including establishing and maintaining relationships with key individuals or groups in the community as the representative
for the Company, presenting the Company's perspective to various external organizations following the Company's media guidelines, and
championing Company-sponsored programs, events, and sustainability efforts to Associates, Customers, and the local community in order to
emphasize the Facility as part of the community.
Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved, including leading the management team in
controlling expenses to ensure they are indexed to sales, developing and implementing plans to correct any deficiencies in financial performance in
the Facility, overseeing the creation of budgets, and participating in analyzing economic trends and community needs for budget forecasting.
Models, enforces, and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques
to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Directs the management team in facility operations and communicates with both management and hourly associates about facility operations,
merchandising, and company direction.
Drives sales in the Facility by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and
inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.
Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store
standards and standard operating procedures; creating an engaging and inclusive environment within the Academy Store (for example, a high
performance culture, integrating and including Academy associates in leadership and store meetings and activities) that supports associate
engagement in the overall facility; advising Academy staff on training curriculum content; engaging the trainees during their store assignment (for
example, being available to trainees, providing job shadowing opportunities, acting as a culture champion); engaging the customers within the
Academy training format and maintaining a high level of customer service within the facility; serving as a visible operations champion in the Academy
program (for example, welcoming and introductions to new trainee group, speaking on relevant business experience); acting as an Academy
advocate across the supported markets; and participating in the talent planning and succession planning within the supported markets.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business
plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring
progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work
environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching
for success and improvement; and ensuring diversity awareness.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to
others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business
partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness;
and participating in and supporting community outreach events.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursem*nt, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $95,000.00-$145,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Regional Pay Zone (RPZ) (based on location)
- Sales Volume Category (SVC) (based on facility sales volume)
- Complex Structure (based on external factors that create challenges)
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
4 years general management experience to include financial accountability.
4 years’ experience supervising 50 or more exempt and non-exempt associates/employees to include the responsibility of performance
management, mentoring, hiring, and firing.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Running a fresh or dry grocery area
Primary Location...
4250 Western Blvd, Jacksonville, NC 28546-7628, United States of America
